Privacy Policy

Last Updated: 2026

Welcome to Jump Cakes ("Jump," "we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have when visiting www.jumpcakes.com or purchasing our products.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following information.

Personal Information

• Name
• Email address
• Phone number (if provided)
• Billing address
• Shipping address

Order Information

• Products purchased
• Order history
• Order value
• Payment confirmation

Jump Cakes does not store your full credit card information. Payments are securely processed by trusted third-party payment providers.

Device & Website Information

When you browse our website, we may automatically collect information including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Time spent on our website
• Products viewed
• Referring websites
• Approximate geographic location

This information helps us improve our website and customer experience.

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Ship products
• Communicate order confirmations and shipping updates
• Respond to customer support inquiries
• Improve our website and products
• Prevent fraud and maintain website security
• Analyze website performance
• Personalize your shopping experience
• Send promotional emails if you have subscribed to our newsletter

You may unsubscribe from marketing emails at any time using the unsubscribe link included in every email.

Cookies & Similar Technologies

Jump Cakes uses cookies, pixels, tags, and similar technologies to improve your browsing experience.

These technologies help us:

• Remember your shopping cart
• Save your preferences
• Understand website traffic
• Measure advertising performance
• Improve website functionality
• Personalize content and advertisements

You may disable cookies through your browser settings, although certain features of our website may not function properly.

Advertising & Marketing

To help grow our business and better understand how customers interact with our website, we may use advertising technologies provided by trusted partners, including:

• Meta (Facebook & Instagram)
• Google Ads
• TikTok Ads
• Pinterest Ads (where applicable)

These services may use cookies, pixels, tags, and similar technologies to:

• Measure advertising performance
• Understand how visitors interact with our website
• Personalize advertisements
• Improve our marketing campaigns
• Build audiences for future advertising

These services may collect information such as pages viewed, products viewed, purchases made, browser information, device information, and approximate location.

You can manage many advertising preferences through your browser settings or through the privacy settings provided by these platforms.

Analytics

We use analytics services, including Google Analytics, to better understand how visitors use our website.

Analytics may collect information including:

• Pages visited
• Time spent on our website
• Device information
• Browser type
• Referral sources
• Approximate geographic location

This information is generally collected in an aggregated manner and helps us improve our products and website.

Third-Party Service Providers

To operate our business, we work with trusted third-party providers that help us deliver our products and services.

These providers may include:

• Shopify (our ecommerce platform)
• Shop Pay
• Stripe
• PayPal
• Google Analytics
• Meta Pixel
• Google Ads
• TikTok Pixel
• Klaviyo or other email marketing providers
• Canada Post
• UPS
• FedEx
• Purolator
• Customer support providers
• Website hosting providers

These providers receive only the information necessary to perform their services and maintain their own privacy policies governing how they process personal information.

Payment Information

Payments made through our website are processed securely by trusted third-party payment providers.

Jump Cakes does not receive or store your complete credit card information.

Email Marketing

If you subscribe to our newsletter or marketing communications, we may send you:

• New product announcements
• Promotions
• Exclusive offers
• Company news
• Seasonal campaigns

You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails or by contacting us directly.

Data Retention

We retain personal information only as long as reasonably necessary to:

• Fulfill your orders
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Your Rights

Depending on your location, you may have the right to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your information where permitted by law
• Withdraw consent to receive marketing communications

To exercise these rights, please contact us using the information below.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

Security

We take commercially reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Although no method of transmitting or storing information over the internet is completely secure, we strive to use industry-standard security practices.

International Visitors

Jump Cakes is based in Canada.

If you access our website from another country, you understand that your information may be transferred to and processed in Canada, where privacy laws may differ from those in your jurisdiction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, legal requirements, or industry practices.

Any updates will be posted on this page with a revised Last Updated date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Jump Cakes

Email: jack@jumpcakes.com

Website: www.jumpcakes.com